Location : Chicago, IL
Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No
Job Description :
To analyze reported Family Medical Leave (FMLA) requests; to make determinations based on state and federal regulations; and to ensure that on-going claim management is within company service standards and industry best practices.
- Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
- Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
- Identifies action plan; determines benefits due; and makes timely case decisions based on service expectations as established by the client.
- Communicates decisions and on-going expectations with claimants and clients.
- Maintains professional client relationships
Required Qualifications :
- Two (2) years disability management and/or FMLA administration experience required.
- Human Resources experience including FMLA administration is preferred.
- Knowledge of state and federal FMLA regulations
- Knowledge of medical disability management
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills