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Customer Service Representative

Location : Jacksonville, FL
Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No

Job Description :

We are currently hiring a Customer Service Representatives! You will be responsible for processing/researching account maintenance and service requests


 


Job Description


Processing/researching account maintenance and service requests. Individuals at this level are expected to use some independence of thought and proven research ability, as well as have a strong focus on client service. Generally one year or more experience is preferred.


 


 


Required Qualifications :


  • Proficient PC skills including Microsoft Office applications – ability to type proficiently is a must

  • Communicate effectively including excellent listening skills and professional phone/email etiquette.

  • Ability to manage outbound calls to internal and external clients as a part of the problem resolution and New Accounts processes

  • Demonstrate a proven ability to navigate multiple systems simultaneously

  • Capable of multitasking and working efficiently in a high productivity environment

  • Excellent organization skills; ability to prioritize and handle multiple client requests always exercising sound judgment.

  • Proven history of effective ownership and accuracy

  • Possess the ability to work independently while effectively managing and finding resolution to complex situations.

  • Strong problem solving skills/analytical skills.

  • Exhibit professionalism in all situations

  • Proven in-depth research skills


 


Pay Rate: $15.00/hour


Schedule: Monday through Friday shift between 8am to 6pm


Location: Jacksonville, FL


Contract: 08/12/2019 to 12/31/2019


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